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I have been asked to help leaders fire someone a few times in my career. I personally believe that my first goal is to save an employee. So, on more than one occasion, I have informed leaders that they were out of bounds in trying to fire the person However, I once gave a leader a set of questions to assess whether or not she should fire her employee. This was on a Friday. By Wednesday she had talked with the owner of the company, discussed each question, and FIRED the employee. When I saw her a few days later she seemed relieved. For months and months this employee had been a strain to manage. No one thing seemed serious enough to fire the employee over. But when the management team looked at the overall cost of the employee during the last six months they found that they were losing so much time in managing her that it really made no sense to keep her. I have to admit that for a few minutes I felt guilty that I had contributed to some one losing a job. Losing a job is serious. However, when I looked at the bigger picture it was the best thing that could happen for both the employer and the employee. The employee was not happy there. And the employer was losing money because of that unhappiness.. If you are struggling with an employee, here is a sample of questions to help you think about saving (or firing) that employee: - Do you want to save the employee?
- Does the employee want to work?
- What would happen if you had to live without the employee?
- What are the costs--tangible and intangile--of having this employee stay (Make this one really clear for yourself and your manager).
- Are expectations totally clear to the employee?
- Does the employee have all the needed equipment?
- Is employee fully trained to do the job?
As you begin to think about these, you may see that your employee lacks some essential support needed to succeed. When you provide that support you can often turn an employee around. I have seen more employees saved by dealing with these questions than fired. However, some times the best thing to do is to help the employee find a company that does not have the same high expectations as yours. If you go down this road, always consult with your legal counsel. I do.
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